Consumer Welfare Desk (CWD)
To further strengthen the promotion of consumer welfare in the metropolis, DTI partnered with Shoe Mart (SM) in establishing CWDs in Metro Manila. These CWDs aim to develop a self-policing mechanism in the resolution of complaints,
Importance of CWDs
Advantages of CWDs
Roles and responsibilities of Proponents
CWDs can be established in the following: retail outlets, car dealer, repair shops, malls, and department stores.
Functions of CWD
Resolution of Consumer Complaints