Resolving Consumer Complaints in Metro Manila Via ADR

In support to Executive Order No. 523, ?Administrative Justice Reform by Instituting the Use of Alternative Dispute Resolution (ADR)?, which mandates all agencies under the Office of the President to develop, implement and institutionalize an ADR program, and report the progress of such efforts annually to the President, the Department of Trade and Industry-National Capital Region (DTI-NCR) is hosting the ADR Internship, which is the second phase of the ADR Program in the Executive Department. The ADR specialists delegated by the different agencies are required to undergo 40 hours over 10 half days of mentored practice involving real world cases in identified judicial or quasi-judicial agencies.

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