Frequently Asked Questions
What should sponsor / advertiser secure in conducting sales promotion?
What is a DTI-NCR number?
What are the coverage of the DTI-NCR permit?
What do you mean by duration of the promotion?
Shall cancellation of a sales promotion be allowed?
On what grounds shall cancellation of ongoing promotion be allowed?
If a promotion is approved to be cancelled and there are already winners before the approval, do the winners have the right to claim their prizes?
What is a complete mechanics?
Who shall be disqualified from joining a sales promotion?
What is a required entry form?
What minimum information should be written on the raffle stub?
When should the selection or determination of winners take place?
Can grand draws or final selection of winners be postponed?
Can a participant win more than once?
If a participant won more than once, can he claim both prizes?
If the winner is not present to choose the prize, what prize shall be given to him?
What shall be done to the lower prize not won by disqualified winner?
How does fairness on the conduct of the sales promotion be guaranteed?
How are winners of a raffle promo being notified?
Shall all winners be notified in writing?
Until when can winners claim their prizes?
Will prizes be forfeited after claim period has lapsed?
How shall winners of raffles or promotions requiring raffle tickets or stubs claim their prizes?
Can a winner claim his prize if his raffle stub is lost?
2. certification of the barangay captain that the winner is really a resident of that place
3. other identification papers like office / school ID, SSS or GSIS number, driver's license, passport, etc.
How can a minor or incapacitated claim his prize?
If prizes are in form of trips or scholarships, can the winners ask for these prizes to be converted / transferred?
What is the remedy available for the winner when the sponsor failed to deliver a prize which is in kind?
Who should pay the tax for the prizes?
How much withholding tax shall be paid?
What must a person do if he/she intends to conduct a sales promotion?
What is the requirement if a sales promotion campaign has several sponsors?
What is the degree or extent of a sponsor's participation and responsibility?
What specific information should be included in the application?
Are there exemptions from permit requirements?
What are the prohibited acts in the conduct of sales promotion?
May an approved sales promotion campaign be discontinued or cancelled?
Can a sales promotion be cancelled after publication, but before the promotion starts?
How is voluntary cancellation of ongoing promotion made?
What specific information should be included in the announcements, publication or advertisement of the mechanics of the sales campaign?
What are the other requirements for a sales promotion campaign?
When is the presence of participants required in the selection of winners?
What is the general rule on the duration and extension of promotion period?
May a sponsor or promoter make some changes in the conduct of sales promotion without the knowledge and approval of DTI?
What is the rule on the postponement of extension of grand draws or final selection of winners?
When can a winner claim his prize?
How long can a sponsor hold price reduction promotions?
In a price reduction promotions with a period, is the use of the phrase “while supply lasts” allowed?
What is the liability of the sponsor / promoter in case the prize was mistakenly given to a holder presenting a fake form?
What is the rule in disseminating / advertising information regarding sales promotions campaign?
Can prizes, premium or benefit under a sales promotion campaign be reduced in quality and quantity?
What are the guaranties, warranties and remedies available to consumers under a sales promotion campaign?
What are the sanctions for violation of these provisions?