Frequently Asked Questions

Accreditation of Repair Shops

Why do I have to file for accreditation of my service and repair shop?
In compliance to Presidential Decree 1572, all Service and Repair Shop owners, shall apply for the accreditation of their respective service and repair shops.

Service and Repair shops are being classified as follows:

*For Automotive and Heavy Equipment

ONE STAR SHOP - an independent shop doing specialized jobs for automobiles such as wheel alignment, wheel balancing, etc. A car accessory shop which merely installs the car accessory/ies bought from it, (which may include the service of detaching the previous car accessory in order that the said bought car accessory can be installed) is not included I this definition. It must meet other requirements prescribed by the regional office for a ONE STAR SHOP.

TWO STAR SHOP - an independent shop or a gas station doing vehicle service work. It must meet the other requirements prescribed by the regional office for a TWO STAR SHOP.

THREE STAR SHOP - an independent shop, with a minimum of ten (10) working stalls, and must meet the other requirements prescribed by the regional office for a THREE STAR SHOP.

FOUR STAR SHOP - a non-franchised dealer, or a non-authorized sub-dealer. It must have at least twenty (20) working stalls, and must meet the other requirements prescribed by the regional office for FOUR STAR SHOP.

FIVE STAR "B" SHOP - a Factory Authorized Representative, or a Franchised Dealer, or a Sub-Dealer. It must have a maximum of twenty (20) and a minimum of eleven (11) working stalls, and must meet the other requirements prescribed by the regional office for a FIVE STAR "B" SHOP.

FIVE STAR "A" SHOP - a Factory Authorized Representative, or a Franchised Dealer, or a Franchised Branch, or an Authorized Sub-Dealer. It must have at least twenty-one (21) working stalls and must meet the other requirements prescribed by the regional office for a FIVE STAR "A" SHOP.

What are the procedures/requirements for accreditation of service and repair shops?

Procedures in Applying for Original/New Application

1. Follow the steps in Registering the Business Name.
2. Upon approval (pre-approved) of preferred Business Name, proceed to the Accreditation Counter to get an application form for Accreditation of Service and Repair Shop.
3. Accomplish the original application form and attach supporting documents and requirements listed in the form.
4. Submit accomplished original application form and requirements to the Accreditation Counter for evaluation.
5. If the documents are in order, you will be issued an Order of Payment (OP) slip to pay the required accreditation fees.
6. Pay the required accreditation fees at the Cashier. After paying at the cashier, please proceed to the Accreditation Counter and submit all the documents including the Official Receipt of payment of the accreditation fee.
7. Proceed to the waiting area and wait for your turn to be served.

Requirements for Original/New Application

1. Submit copy of Insurance Policy and Official Receipt covering full payment of premium.
2. The Comprehensive Insurance Policy must include property damage to include the customer's properties entrusted for repair/service.
3. Fire Insurance Policy is acceptable provided that it includes damage or loss of properties accepted for repair.
4. Bring with you the original copy of Insurance Policy and Official Receipt (note: Statement of Account or invoice is not acceptable for presentation.)
5. Exemption to Insurance Policy requirement - (In case mechanical works or services are rendered on site or on the job site.)
6. The insurance policy must show that the insured is the pre-approved business name and given address in the business registration application. In case there's an error in the insured name and business address, please secure an amendment from your insurance company by requesting an endorsement letter for the same.
7. The period of insurance coverage is one (1) year. The insurance policy must jive with the accreditation period of the shop, i.e. from the date of application to December 31st of the same year.
8. The minimum amount of insurance coverage are as follows:

1. For motor vehicle/heavy equipment/office machine/data processing equipment
   
   5 star service & repair shop - P500,000
   4 star service & repair shop - 400,000
   3 star service & repair shop - 200,000
   2 star service & repair shop - 100,000
   1 star service & repair shop - 30,000
   
   
2. For automotive engine rebuilding machine shop/engineering machine shop/electronics/electrical/airconditioning & refrigeration.
   
   5 star service & repair shop - P500,000
   4 star service & repair shop - 400,000
   3 star service & repair shop - 200,000
   2 star service & repair shop - 100,000
   1 star service & repair shop - 30,000
   
   
3. All other classification or categories, a minimum of P 30,000

9. Service firms shall guarantee workmanship and replacement of spare parts for a period of not less than 90 days which shall be indicated in the pertinent invoices. Thus the owner of the shop must accomplish the warranty or service guarantee undertaking stated at the original application and have it notarized.
10. List of shop employees and position
11. List of shop tools and equipment and value SEC Certificate and Articles of Partnership / Corporation (for Partnership and Corporation only - certified copy for new applicants)

Additional requirements for three to five star categories:

* Photos of shop - showing front and interior including the facilities and/or equipment therein
* Shop layout with dimensions
* SEC Certificate and Articles of Partnership/Corporation (for Partnerships and Corporation only)
* Original copy of dealership agreement (for five star only)
* Original copy of Performance Bond including receipt of payment (for four and five star only)

Procedures / Requirements for Renewal of Accreditation

1. Fill up Renewal Application form.
2. Submit copy of Insurance Policy (Insurance covers the customer's properties entrusted for service/repair); and copy of official receipt covering full payment of the premium (Bring original copy of insurance policy and official receipt)
3. Check your insurance policy. Insurance policy coverage must be one (1) year and expiration must be December 31st of the same year. In case your insurance policy expires before December 31st of the registration year, secure an insurance policy coverage up to December 31st thru an endorsement letter from the insurance firm. Submit a photocopy of the endorsement letter and official receipt for the extension of the coverage. (Bring original copy of O.R. and endorsement letter.)
4. Exemption to Insurance Policy requirement (In case mechanical works or services are rendered on site, an affidavit shall be executed that services are undertaken on site or on the job site).
5. Submit a photocopy of the latest copy of Certificate of Accreditation.
6. Copy of Business Name Registration (in case your Business Name Registration expired, you must also renew your Business Name Registration).
7. For four or five star service and repair shops, original copy of Performance Bond including receipt of payment of Official Receipt
8. Submit accomplished Renewal Application Form and requirements to the Accreditation Counter for evaluation.
9. If the documents submitted are in order, you will be issued an Order of Payment (OP) slip to pay the required accreditation fees.
10. Pay required renewal accreditation fees at the Cashier.